Ancient Secrets Temple
Welcome to the Nefra Beauty Hub! Explore expert insights, skincare guidance, and product advice curated just for you.
Device Usage
How often should I use the Divine Pearl Device?
For best results, we recommend using the Divine Pearl Device up to three times a week to lift and sculpt, allowing time for your skin to rejuvenate between uses.
How do I use a microcurrent or EMS facial device like the Divine Pearl Device?
Begin with cleansed skin and apply a conductive serum, such as the Divine Golden Nectar , to enhance the device’s effects. Select your preferred EMS or LED setting and gently glide the device along facial contours for optimal lifting and toning.
What is an EMS facial device, and how does it work?
An EMS (Electrical Muscle Stimulation) facial device like the Divine Pearl Device uses low-level electrical currents to stimulate and tone facial muscles. This process lifts, sculpts, and rejuvenates the skin, creating a firmer, more youthful appearance.
What makes the Divine Collection limited edition?
Each product in the Divine Collection is crafted in small, exclusive batches, offering a unique experience that combines luxurious ingredients and cutting-edge technology. Once sold out, these limited editions may not be restocked.
Skincare Guidance
What does the Divine Royal Gold Mask do?
Our luxurious Divine Royal Gold Mask delivers powerful anti-aging benefits by boosting collagen production and reducing fine lines, giving the skin a radiant, youthful glow. It also provides deep hydration and antioxidant protection.
When should I apply the Divine Golden Nectar in my skincare routine?
Apply the Divine Golden Nectar after cleansing your face as the first step in both your morning and evening skincare rituals. This serum provides deep hydration and preps the skin for additional treatments.
When should I use hyaluronic acid serum in my skincare routine?
Hyaluronic acid serum should be applied right after cleansing and before heavier products, as it helps to lock in moisture and keep skin plump. It can be used both in the morning and evening for best results.
When should I use retinol serum in my skincare routine?
Retinol serum is best applied at night, after cleansing and before moisturising. Start with a small amount and gradually increase use as your skin adjusts. Avoid combining it with Vitamin C in the same routine to prevent irritation.
When should I apply Divine Golden Nectar in my skincare routine?
Apply Divine Golden Nectar in the morning, after cleansing and before applying sunscreen, as it helps protect the skin from free radicals and brightens the complexion. Follow with sunscreen to enhance its protective effects.
How should I apply serums in my skincare routine?
The general rule for serums is to apply them after cleansing and before any moisturising products. Layer them from the lightest consistency to the heaviest, allowing each one to absorb before applying the next.
General Information
Are Nefra products suitable for all skin types?
Yes, our products are crafted with gentle, high-quality ingredients suitable for all skin types. We recommend patch-testing any new product if you have sensitive skin.
How long does shipping take?
Orders are processed within 1-3 business days. Shipping times vary depending on your location, but we aim to deliver most orders within 8–12 business days. A tracking link will be sent once your order is dispatched.
What is your return policy?
We offer a 14-day return policy on unused items in their original packaging. For more details on how to initiate a return, please contact our customer support team.
Are Nefra’s products cruelty-free and sustainable?
Yes, all Nefra products are cruelty-free and crafted with sustainability in mind. We use eco-conscious packaging and source our ingredients responsibly to ensure a luxury experience with minimal environmental impact.
Am I able to track my order?
Yes, your confirmation email will provide you with a tracking number that will allow you to track your order via the relevant courier company.